[{"data":1,"prerenderedAt":306},["ShallowReactive",2],{"docs-/docs/widget/shopify":3},{"id":4,"title":5,"body":6,"description":298,"extension":299,"meta":300,"navigation":301,"path":302,"seo":303,"stem":304,"__hash__":305},"content/docs/widget/shopify.md","Shopify Installation",{"type":7,"value":8,"toc":283},"minimark",[9,13,18,23,51,55,81,157,164,168,171,195,199,203,206,224,228,235,239,243,257,261,264,279],[10,11,12],"p",{},"Add the Grounded chat widget to your Shopify store to provide instant customer support.",[14,15,17],"h2",{"id":16},"installation-steps","Installation Steps",[19,20,22],"h3",{"id":21},"_1-access-theme-editor","1. Access Theme Editor",[24,25,26,30,41],"ol",{},[27,28,29],"li",{},"Go to your Shopify admin panel",[27,31,32,33,37,38],{},"Navigate to ",[34,35,36],"strong",{},"Online Store"," > ",[34,39,40],{},"Themes",[27,42,43,44,37,47,50],{},"Click ",[34,45,46],{},"Actions",[34,48,49],{},"Edit code"," on your current theme",[19,52,54],{"id":53},"_2-edit-theme-file","2. Edit Theme File",[24,56,57,64,71,78],{},[27,58,59,60,63],{},"In the left sidebar, find the ",[34,61,62],{},"Layout"," folder",[27,65,66,67],{},"Click on ",[68,69,70],"code",{},"theme.liquid",[27,72,73,74,77],{},"Scroll to find the closing ",[68,75,76],{},"\u003C/body>"," tag",[27,79,80],{},"Add the widget code just before it:",[82,83,88],"pre",{"className":84,"code":85,"language":86,"meta":87,"style":87},"language-html shiki shiki-themes github-dark","\u003Cscript\n  src=\"https://grounded.sh/widget/grounded-widget.js\"\n  data-chatbot-id=\"YOUR_CHATBOT_ID\"\n  async\n>\u003C/script>\n\u003C/body>\n","html","",[68,89,90,103,117,128,134,146],{"__ignoreMap":87},[91,92,95,99],"span",{"class":93,"line":94},"line",1,[91,96,98],{"class":97},"s95oV","\u003C",[91,100,102],{"class":101},"s4JwU","script\n",[91,104,106,110,113],{"class":93,"line":105},2,[91,107,109],{"class":108},"svObZ","  src",[91,111,112],{"class":97},"=",[91,114,116],{"class":115},"sU2Wk","\"https://grounded.sh/widget/grounded-widget.js\"\n",[91,118,120,123,125],{"class":93,"line":119},3,[91,121,122],{"class":108},"  data-chatbot-id",[91,124,112],{"class":97},[91,126,127],{"class":115},"\"YOUR_CHATBOT_ID\"\n",[91,129,131],{"class":93,"line":130},4,[91,132,133],{"class":108},"  async\n",[91,135,137,140,143],{"class":93,"line":136},5,[91,138,139],{"class":97},">\u003C/",[91,141,142],{"class":101},"script",[91,144,145],{"class":97},">\n",[91,147,149,152,155],{"class":93,"line":148},6,[91,150,151],{"class":97},"\u003C/",[91,153,154],{"class":101},"body",[91,156,145],{"class":97},[24,158,159],{"start":136},[27,160,43,161],{},[34,162,163],{},"Save",[14,165,167],{"id":166},"using-shopify-app-blocks-theme-20","Using Shopify App Blocks (Theme 2.0)",[10,169,170],{},"If your theme supports app blocks:",[24,172,173,180,185,192],{},[27,174,175,176,37,178],{},"Go to ",[34,177,36],{},[34,179,40],{},[27,181,43,182],{},[34,183,184],{},"Customize",[27,186,187,188,191],{},"In the theme editor, click ",[34,189,190],{},"App embeds"," (puzzle piece icon)",[27,193,194],{},"Unfortunately, Grounded doesn't have a Shopify app yet - use the code method above",[14,196,198],{"id":197},"best-practices-for-e-commerce","Best Practices for E-commerce",[19,200,202],{"id":201},"train-on-product-faqs","Train on Product FAQs",[10,204,205],{},"Add these as knowledge sources for better support:",[207,208,209,212,215,218,221],"ul",{},[27,210,211],{},"Shipping policy page",[27,213,214],{},"Returns and refunds page",[27,216,217],{},"Size guides",[27,219,220],{},"Product care instructions",[27,222,223],{},"FAQ page",[19,225,227],{"id":226},"handle-order-inquiries","Handle Order Inquiries",[229,230,232],"docs-callout",{"type":231},"info",[10,233,234],{},"Grounded can answer general questions about your policies but cannot access order-specific information. Set up human handoff for order status inquiries.",[14,236,238],{"id":237},"troubleshooting","Troubleshooting",[19,240,242],{"id":241},"widget-not-showing","Widget Not Showing",[24,244,245,248,251,254],{},[27,246,247],{},"Preview your theme to confirm the widget appears",[27,249,250],{},"Check if any Shopify apps are blocking third-party scripts",[27,252,253],{},"Verify you're editing the active theme",[27,255,256],{},"Clear Shopify's cache by saving the theme file again",[19,258,260],{"id":259},"mobile-display-issues","Mobile Display Issues",[10,262,263],{},"The widget is responsive by default. If you have issues:",[24,265,266,269,276],{},[27,267,268],{},"Check your theme's mobile CSS isn't hiding fixed elements",[27,270,271,272,275],{},"Ensure no ",[68,273,274],{},"overflow: hidden"," on body/html",[27,277,278],{},"Test in Shopify's mobile preview mode",[280,281,282],"style",{},"html pre.shiki code .s95oV, html code.shiki .s95oV{--shiki-default:#E1E4E8}html pre.shiki code .s4JwU, html code.shiki .s4JwU{--shiki-default:#85E89D}html pre.shiki code .svObZ, html code.shiki .svObZ{--shiki-default:#B392F0}html pre.shiki code .sU2Wk, html code.shiki .sU2Wk{--shiki-default:#9ECBFF}html .default .shiki span {color: var(--shiki-default);background: var(--shiki-default-bg);font-style: var(--shiki-default-font-style);font-weight: var(--shiki-default-font-weight);text-decoration: var(--shiki-default-text-decoration);}html .shiki span {color: var(--shiki-default);background: var(--shiki-default-bg);font-style: var(--shiki-default-font-style);font-weight: var(--shiki-default-font-weight);text-decoration: var(--shiki-default-text-decoration);}",{"title":87,"searchDepth":105,"depth":105,"links":284},[285,289,290,294],{"id":16,"depth":105,"text":17,"children":286},[287,288],{"id":21,"depth":119,"text":22},{"id":53,"depth":119,"text":54},{"id":166,"depth":105,"text":167},{"id":197,"depth":105,"text":198,"children":291},[292,293],{"id":201,"depth":119,"text":202},{"id":226,"depth":119,"text":227},{"id":237,"depth":105,"text":238,"children":295},[296,297],{"id":241,"depth":119,"text":242},{"id":259,"depth":119,"text":260},"Add Grounded chat widget to your Shopify store.","md",{},true,"/docs/widget/shopify",{"title":5,"description":298},"docs/widget/shopify","E6Y4ENdti0MTI5HuOdtmduU1l-hvRU_LiI-9jS0797U",1778619021254]