[{"data":1,"prerenderedAt":320},["ShallowReactive",2],{"docs-/docs/sources":3},{"id":4,"title":5,"body":6,"description":312,"extension":313,"meta":314,"navigation":315,"path":316,"seo":317,"stem":318,"__hash__":319},"content/docs/sources/index.md","Knowledge Sources",{"type":7,"value":8,"toc":292},"minimark",[9,13,18,47,51,56,59,74,81,85,88,102,108,112,116,142,146,149,208,212,215,230,237,241,245,256,260,263,277,281],[10,11,12],"p",{},"Knowledge sources are the foundation of your chatbot's intelligence. Add your existing content to teach your chatbot how to help customers.",[14,15,17],"h2",{"id":16},"how-it-works","How It Works",[19,20,21,29,35,41],"ol",{},[22,23,24,28],"li",{},[25,26,27],"strong",{},"Add sources"," - URLs, PDFs, or text content",[22,30,31,34],{},[25,32,33],{},"Processing"," - Grounded extracts and indexes the content",[22,36,37,40],{},[25,38,39],{},"Retrieval"," - When customers ask questions, relevant content is found",[22,42,43,46],{},[25,44,45],{},"Answers"," - The AI generates responses with citations to your sources",[14,48,50],{"id":49},"source-types","Source Types",[52,53,55],"h3",{"id":54},"urls-sitemaps","URLs & Sitemaps",[10,57,58],{},"Crawl your website pages automatically. Great for:",[60,61,62,65,68,71],"ul",{},[22,63,64],{},"Help centers and FAQ pages",[22,66,67],{},"Product documentation",[22,69,70],{},"Blog posts and articles",[22,72,73],{},"Landing pages with feature descriptions",[10,75,76],{},[77,78,80],"a",{"href":79},"/docs/sources/urls","Learn more about URL sources",[52,82,84],{"id":83},"pdf-files","PDF Files",[10,86,87],{},"Upload PDF documents directly. Great for:",[60,89,90,93,96,99],{},[22,91,92],{},"Product manuals",[22,94,95],{},"Terms of service",[22,97,98],{},"Whitepapers and guides",[22,100,101],{},"Training materials",[10,103,104],{},[77,105,107],{"href":106},"/docs/sources/files","Learn more about PDF sources",[14,109,111],{"id":110},"managing-sources","Managing Sources",[52,113,115],{"id":114},"adding-sources","Adding Sources",[19,117,118,125,131,134,137],{},[22,119,120,121,124],{},"Go to your chatbot's ",[25,122,123],{},"Sources"," tab",[22,126,127,128],{},"Click ",[25,129,130],{},"Add Source",[22,132,133],{},"Choose the source type",[22,135,136],{},"Enter the URL or upload your file",[22,138,127,139],{},[25,140,141],{},"Add",[52,143,145],{"id":144},"processing-status","Processing Status",[10,147,148],{},"Sources go through these stages:",[150,151,152,165],"table",{},[153,154,155],"thead",{},[156,157,158,162],"tr",{},[159,160,161],"th",{},"Status",[159,163,164],{},"Description",[166,167,168,179,188,198],"tbody",{},[156,169,170,176],{},[171,172,173],"td",{},[25,174,175],{},"Pending",[171,177,178],{},"Queued for processing",[156,180,181,185],{},[171,182,183],{},[25,184,33],{},[171,186,187],{},"Being crawled and indexed",[156,189,190,195],{},[171,191,192],{},[25,193,194],{},"Ready",[171,196,197],{},"Available for the chatbot",[156,199,200,205],{},[171,201,202],{},[25,203,204],{},"Failed",[171,206,207],{},"Error occurred - check details",[52,209,211],{"id":210},"refreshing-sources","Refreshing Sources",[10,213,214],{},"URL sources can be refreshed to pick up content changes:",[19,216,217,220,227],{},[22,218,219],{},"Find the source in your list",[22,221,222,223,226],{},"Click the ",[25,224,225],{},"Refresh"," button",[22,228,229],{},"Wait for reprocessing to complete",[231,232,234],"docs-callout",{"type":233},"info",[10,235,236],{},"Refreshing replaces the old content entirely. The chatbot will use the updated content immediately after processing.",[14,238,240],{"id":239},"best-practices","Best Practices",[52,242,244],{"id":243},"quality-over-quantity","Quality Over Quantity",[60,246,247,250,253],{},[22,248,249],{},"Start with your most helpful content (FAQ, help center)",[22,251,252],{},"Add content that answers real customer questions",[22,254,255],{},"Remove outdated or duplicate content",[52,257,259],{"id":258},"content-structure","Content Structure",[10,261,262],{},"For best results, ensure your source content:",[60,264,265,268,271,274],{},[22,266,267],{},"Has clear headings and sections",[22,269,270],{},"Uses complete sentences",[22,272,273],{},"Avoids jargon without explanation",[22,275,276],{},"Includes context for technical terms",[52,278,280],{"id":279},"regular-updates","Regular Updates",[60,282,283,286,289],{},[22,284,285],{},"Refresh URL sources when content changes",[22,287,288],{},"Re-upload PDFs when documents are updated",[22,290,291],{},"Remove sources that are no longer relevant",{"title":293,"searchDepth":294,"depth":294,"links":295},"",2,[296,297,302,307],{"id":16,"depth":294,"text":17},{"id":49,"depth":294,"text":50,"children":298},[299,301],{"id":54,"depth":300,"text":55},3,{"id":83,"depth":300,"text":84},{"id":110,"depth":294,"text":111,"children":303},[304,305,306],{"id":114,"depth":300,"text":115},{"id":144,"depth":300,"text":145},{"id":210,"depth":300,"text":211},{"id":239,"depth":294,"text":240,"children":308},[309,310,311],{"id":243,"depth":300,"text":244},{"id":258,"depth":300,"text":259},{"id":279,"depth":300,"text":280},"Train your chatbot with content from your website and documents.","md",{},true,"/docs/sources",{"title":5,"description":312},"docs/sources/index","2LjqEWa8K_B9D7xN1Tjqeuve8tTHEjJEnMg9ENMqySc",1778619021412]