[{"data":1,"prerenderedAt":502},["ShallowReactive",2],{"docs-/docs/billing":3},{"id":4,"title":5,"body":6,"description":494,"extension":495,"meta":496,"navigation":497,"path":498,"seo":499,"stem":500,"__hash__":501},"content/docs/billing.md","Billing",{"type":7,"value":8,"toc":463},"minimark",[9,13,18,93,96,112,117,120,163,167,171,186,190,210,213,217,235,238,245,249,253,256,264,267,278,282,285,296,300,303,314,318,322,333,337,358,362,366,382,386,389,403,407,411,430,434,445,449,452],[10,11,12],"p",{},"Grounded offers simple, flat-rate pricing with no per-message fees.",[14,15,17],"h2",{"id":16},"plans","Plans",[19,20,21,40],"table",{},[22,23,24],"thead",{},[25,26,27,31,34,37],"tr",{},[28,29,30],"th",{},"Plan",[28,32,33],{},"Messages/month",[28,35,36],{},"Chatbots",[28,38,39],{},"Price",[41,42,43,61,77],"tbody",{},[25,44,45,52,55,58],{},[46,47,48],"td",{},[49,50,51],"strong",{},"Starter",[46,53,54],{},"2,000",[46,56,57],{},"1",[46,59,60],{},"$29/mo",[25,62,63,68,71,74],{},[46,64,65],{},[49,66,67],{},"Pro",[46,69,70],{},"10,000",[46,72,73],{},"3",[46,75,76],{},"$79/mo",[25,78,79,84,87,90],{},[46,80,81],{},[49,82,83],{},"Business",[46,85,86],{},"50,000",[46,88,89],{},"10",[46,91,92],{},"$199/mo",[10,94,95],{},"All plans include:",[97,98,99,103,106,109],"ul",{},[100,101,102],"li",{},"Unlimited sources",[100,104,105],{},"All features",[100,107,108],{},"Email support",[100,110,111],{},"1 year data retention",[113,114,116],"h3",{"id":115},"annual-billing","Annual Billing",[10,118,119],{},"Save 20% with annual billing:",[19,121,122,134],{},[22,123,124],{},[25,125,126,128,131],{},[28,127,30],{},[28,129,130],{},"Monthly",[28,132,133],{},"Annual",[41,135,136,145,154],{},[25,137,138,140,142],{},[46,139,51],{},[46,141,60],{},[46,143,144],{},"$23/mo",[25,146,147,149,151],{},[46,148,67],{},[46,150,76],{},[46,152,153],{},"$63/mo",[25,155,156,158,160],{},[46,157,83],{},[46,159,92],{},[46,161,162],{},"$159/mo",[14,164,166],{"id":165},"managing-your-subscription","Managing Your Subscription",[113,168,170],{"id":169},"viewing-current-plan","Viewing Current Plan",[172,173,174,183],"ol",{},[100,175,176,177,180,181],{},"Go to ",[49,178,179],{},"Settings"," > ",[49,182,5],{},[100,184,185],{},"View your current plan and usage",[113,187,189],{"id":188},"upgrading","Upgrading",[172,191,192,198,204,207],{},[100,193,176,194,180,196],{},[49,195,179],{},[49,197,5],{},[100,199,200,201],{},"Click ",[49,202,203],{},"Upgrade",[100,205,206],{},"Select your new plan",[100,208,209],{},"Confirm payment",[10,211,212],{},"Upgrades take effect immediately. You're charged the prorated difference.",[113,214,216],{"id":215},"downgrading","Downgrading",[172,218,219,225,230,232],{},[100,220,176,221,180,223],{},[49,222,179],{},[49,224,5],{},[100,226,200,227],{},[49,228,229],{},"Change Plan",[100,231,206],{},[100,233,234],{},"Confirm the change",[10,236,237],{},"Downgrades take effect at the end of your current billing period.",[239,240,242],"docs-callout",{"type":241},"warning",[10,243,244],{},"Before downgrading, ensure you're within the limits of your new plan (chatbots, team members).",[14,246,248],{"id":247},"usage-limits","Usage & Limits",[113,250,252],{"id":251},"message-counting","Message Counting",[10,254,255],{},"A \"message\" is counted when:",[97,257,258,261],{},[100,259,260],{},"The chatbot sends a response",[100,262,263],{},"Both the question and answer count as 1 message",[10,265,266],{},"Not counted:",[97,268,269,272,275],{},[100,270,271],{},"Welcome messages",[100,273,274],{},"System messages",[100,276,277],{},"Failed responses",[113,279,281],{"id":280},"approaching-limits","Approaching Limits",[10,283,284],{},"You'll receive email notifications at:",[97,286,287,290,293],{},[100,288,289],{},"80% of monthly limit",[100,291,292],{},"90% of monthly limit",[100,294,295],{},"100% of monthly limit",[113,297,299],{"id":298},"over-limit","Over Limit",[10,301,302],{},"When you reach your limit:",[97,304,305,308,311],{},[100,306,307],{},"Chatbot continues working (grace period)",[100,309,310],{},"You have 48 hours to upgrade",[100,312,313],{},"After 48 hours, chatbot shows \"limit reached\" message",[14,315,317],{"id":316},"payment-methods","Payment Methods",[113,319,321],{"id":320},"accepted","Accepted",[97,323,324,327,330],{},[100,325,326],{},"Credit cards (Visa, Mastercard, Amex)",[100,328,329],{},"Debit cards",[100,331,332],{},"Additional methods available in some regions",[113,334,336],{"id":335},"updating-payment","Updating Payment",[172,338,339,345,350,353],{},[100,340,176,341,180,343],{},[49,342,179],{},[49,344,5],{},[100,346,200,347],{},[49,348,349],{},"Payment Method",[100,351,352],{},"Enter new card details",[100,354,200,355],{},[49,356,357],{},"Update",[14,359,361],{"id":360},"invoices","Invoices",[113,363,365],{"id":364},"accessing-invoices","Accessing Invoices",[172,367,368,374,379],{},[100,369,176,370,180,372],{},[49,371,179],{},[49,373,5],{},[100,375,200,376],{},[49,377,378],{},"Invoice History",[100,380,381],{},"Download any invoice as PDF",[113,383,385],{"id":384},"invoice-details","Invoice Details",[10,387,388],{},"Invoices include:",[97,390,391,394,397,400],{},[100,392,393],{},"Company name (from your settings)",[100,395,396],{},"Plan and period",[100,398,399],{},"Payment amount",[100,401,402],{},"Tax information (where applicable)",[14,404,406],{"id":405},"cancellation","Cancellation",[113,408,410],{"id":409},"canceling-subscription","Canceling Subscription",[172,412,413,419,424,427],{},[100,414,176,415,180,417],{},[49,416,179],{},[49,418,5],{},[100,420,200,421],{},[49,422,423],{},"Cancel Subscription",[100,425,426],{},"Provide feedback (optional)",[100,428,429],{},"Confirm cancellation",[113,431,433],{"id":432},"after-cancellation","After Cancellation",[97,435,436,439,442],{},[100,437,438],{},"Access continues until period end",[100,440,441],{},"Data retained for 30 days",[100,443,444],{},"Reactivate anytime to restore access",[113,446,448],{"id":447},"data-export","Data Export",[10,450,451],{},"Before canceling, export your data:",[97,453,454,457,460],{},[100,455,456],{},"Conversation history",[100,458,459],{},"Source list",[100,461,462],{},"Analytics data",{"title":464,"searchDepth":465,"depth":465,"links":466},"",2,[467,471,476,481,485,489],{"id":16,"depth":465,"text":17,"children":468},[469],{"id":115,"depth":470,"text":116},3,{"id":165,"depth":465,"text":166,"children":472},[473,474,475],{"id":169,"depth":470,"text":170},{"id":188,"depth":470,"text":189},{"id":215,"depth":470,"text":216},{"id":247,"depth":465,"text":248,"children":477},[478,479,480],{"id":251,"depth":470,"text":252},{"id":280,"depth":470,"text":281},{"id":298,"depth":470,"text":299},{"id":316,"depth":465,"text":317,"children":482},[483,484],{"id":320,"depth":470,"text":321},{"id":335,"depth":470,"text":336},{"id":360,"depth":465,"text":361,"children":486},[487,488],{"id":364,"depth":470,"text":365},{"id":384,"depth":470,"text":385},{"id":405,"depth":465,"text":406,"children":490},[491,492,493],{"id":409,"depth":470,"text":410},{"id":432,"depth":470,"text":433},{"id":447,"depth":470,"text":448},"Manage your subscription and billing.","md",{},true,"/docs/billing",{"title":5,"description":494},"docs/billing","lW4jvPr6_kkvreddiLEzBYlNZcfP6DyafvFFO5GRurc",1778619021545]